FAQ

orders

How far in advance should I order?

2-3 weeks before your event is preferable, that way we can source the right materials to make your balloon arrangements exactly how you want them. However, we have a lot of materials in our inventory and are able to make most requests. Rush orders might incur an additional $50 rush fee to cover shipping should we need to rush materials.

How long do balloons last?

The beauty of using air-filled, premium latex balloons is that they last, for a long time! Our balloons will last for weeks, but are guaranteed to look their best the day of the event and can maintain their appearance for multiple days after as long as they’re kept inside at room temperature. One thing you’ll start to notice with latex balloons is darker colors will start to oxidize (get a cloudy film) after a few days exposed to air. Oxidation is not as noticeable with lighter color balloons. Foil balloons do not do well in the cold, so be mindful of them during transportation and venue conditions. During the summer months, darker color latex balloons can pop when exposed to direct sunlight.

pick up & Delivery

What areas do you service?

We service Missoula, Lolo, Frenchtown, and Bonner. If your event is outside of this radius, feel free to contact us, we will try to accommodate all requests!

How much does it cost to deliver my order?

Delivery is $25 within a 5 mile radius, and $5/mile thereafter. Arches and Crazy Tower orders require Delivery and Pick-up Fees.

Grab & Go Considerations

Most of our balloon garlands, pillars, and bouquets can be picked up to save on delivery fees. If you are doing a Grab & Go order, you need to plan on coming to pick them up and head straight home or to your venue. We only guarantee our balloons until you pick them up, and can not be responsible for your transportation conditions.

Returning Materials

Materials must be returned after your event concludes. Arches and 10’ Crazy Towers are required to be picked-up no later than 2 days after an event, if more time is needed there is a $15/day rental fee. Column and 4-6’ Crazy Tower bases can be kept for up to two weeks after an event and must be returned by the customer. Customers are encouraged to pop their own balloons and return them to Boo’s Balloons so we can recycle them. Please also save the plastic transportation bags if you can, we love to reuse them as many times as possible!

installation

Installation Considerations

If you choose to self-install garlands, please be aware that hanging requires 3M Hooks (which are provided by us). 3M Hooks, when used correctly, do not damage walls. However, there is always a risk that paint could be damaged if the 3M Hook is not installed or removed properly. If you are self-installing, you’ll want to have a tall ladder to achieve the right styled look for your garland. We love doing installations as we always tailor the final look with additional balloons, but it’s up to you!